At Aerovege, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.aerovege.com) or make a purchase.
1. Information We Collect
We may collect the following types of information when you use our website:
Personal details: name, email address, phone number, billing/shipping address.
Payment details: information required to process your payments (we do not store your full payment card details; these are processed securely by trusted third-party payment providers).
Order information: products purchased, order history, and preferences.
Technical information: IP address, browser type, device details, and usage data through cookies and analytics tools.
2. How We Use Your Information
We use your personal data for the following purposes:
To process and deliver your orders.
To communicate with you regarding your purchases, inquiries, or support requests.
To send updates, promotions, or newsletters (only if you have opted in).
To improve our website, services, and customer experience.
To comply with legal or regulatory obligations.
3. Sharing of Information
We respect your privacy and do not sell your personal data. However, we may share your information with:
Service providers (e.g., payment processors, courier/delivery companies).
Legal authorities if required by law or to protect our rights and customers.
4. Data Security
We implement strict security measures to protect your personal data against unauthorized access, alteration, or disclosure.
Payment transactions are encrypted and processed via secure third-party providers.
5. Cookies & Tracking
Our website uses cookies to enhance your browsing experience, analyze website traffic, and improve services. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly without them.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections or updates to your information.
Request deletion of your data (subject to legal and contractual obligations).
Opt out of receiving marketing communications at any time.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Policy Updates
Aerovege may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
📧 support@aerovege.com
📞 +233257959597